Privacy Policy

Last updated on:

Introduction

Welcome to WP Web Designers. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website ivory-oryx-130615.hostingersite.com, or engage us for WordPress website design, development, SEO, or maintenance services.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you fill out our contact form, request a consultation, or engage us as a client, including:

  • Name
  • Email address
  • Company name
  • Phone number
  • Project details (budget range, service needed, website URL if applicable)
  • Billing and payment information (for active client engagements)

Automatically Collected Information

We also collect certain information automatically when you visit our website, including:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time spent on pages
  • Referring website addresses

Client Project Information

If you engage us for WordPress design, development, or maintenance services, we may collect and store additional information necessary to complete the project, including website credentials, hosting access, content files, and any data required to configure integrations (e.g., CRM, booking systems, payment gateways) on your behalf. This information is used solely to deliver contracted services and is handled under the confidentiality terms of your service agreement.

How We Use Your Information

We use the information we collect for various purposes, including to:

  • Respond to your inquiries and provide customer service
  • Scope, quote, and deliver WordPress design, development, and maintenance projects
  • Develop relevant proposals and project timelines
  • Improve our website and user experience
  • Analyze website usage and trends
  • Deliver targeted advertisements
  • Maintain the security of our website and client project environments
  • Send project updates, invoices, and maintenance plan communications to active clients

Tracking Technologies

Cookies

We use cookies to enhance your experience on our website. Cookies are small text files that are placed on your computer or mobile device when you visit our site.

Analytics and Advertising

We use the following third-party services to track and analyze website usage:

  • Google Analytics 4 (GA4)
  • Google Ads
  • Google Tag Manager
  • Microsoft Advertising
  • LinkedIn Insight Tag
  • Meta Pixel

These services may collect information such as your IP address, time of visit, pages visited, and other browsing information.

[If you use additional tools not listed above, add them here before publishing, this list must match what’s actually running on your site.]

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except as described below:

  • Third-party service providers that assist us in operating our website, delivering client services, or conducting our business (such as hosting providers, analytics and advertising partners, and payment processors)
  • If required by law or to protect our rights
  • With your consent, when integrating third-party tools into a client project (e.g., booking systems, CRMs)

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access personal information we hold about you
  • The right to request correction of inaccurate information
  • The right to request deletion of your information
  • The right to object to processing of your information
  • The right to data portability

Clients based in the UK or EU are entitled to these rights under GDPR. Clients in certain US states may have additional rights under applicable state privacy law. To exercise any of these rights, please contact us using the information provided below.

Opt-Out Options

You can opt out of certain tracking and data collection:

Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, including ongoing legal, accounting, or reporting requirements. Client project data (credentials, content files) is retained for the duration of an active maintenance relationship and deleted or returned upon written request following contract termination.

Children’s Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the “Last updated” date.

Contact Information

If you have any questions or concerns about this privacy policy or our data practices, please contact us at:

  • Email: support@wpwebdesigners.com